Consultant (Customer Strategy & Design) - Round 2 Assessment

Are you a strategic thinker with a passion for customer experience? Join our expert team as a Consultant in Customer Strategy & Design, where you'll shape the future of businesses by transforming Voice of Customer insights into actionable strategies. This is a pivotal opportunity to drive significant impact, articulating complex ideas into tangible business objectives and fostering growth for our diverse clientele.

• Manage Voice of Customer (VoC) programs and conduct data analysis
• Develop strategic and operational action plans for customer experience improvement
• Leverage technical and business tools to drive customer-centric designs and solutions
• Execute consulting case studies for complex business problems and strategic challenges
• Collaborate effectively in English for international client engagements and communications

• Proven expertise in Voice of Customer (VoC) Strategy
• Strong background in Operational Planning
• Demonstrated proficiency in Consulting Case Study Methodology
• Fluent in English (written and verbal)
• Experience in Customer Experience Design

Comprehensive benefits package

Our mission is to help companies define what they do and why it matters, articulating complex ideas with the ultimate business objective in mind. We partner with clients to unlock their full potential, providing strategic clarity and innovative solutions. As a professional services firm, we pride ourselves on delivering impactful results through expert guidance and collaborative engagement.

You will work in a hybrid model, combining the benefits of collaboration in our Paris office with the flexibility of remote work. Our professional environment fosters impactful results through expert guidance and collaborative engagement.

This posting is specifically for candidates entering the Round 2 Assessment phase. Further details will be provided.